How do I read the eBook on my computer?

Click the “eBook-All other tablets and eReaders” link in your confirmation email. The file will download to your Downloads folder or will ask you to save the file in your chosen location. Check you have eReader software installed: If you have a PC; you may need to install Adobe Digital Editions. If you have a Mac; it… Read More

How do I add the book to my Kobo

Click the “eBook-All other tablets and eReaders” link in your confirmation email to download the file. Connect your eReader to your computer using a micro USB cable. Tap Connect on your eReader. When Windows prompts you, click Open folder to view files. A desktop explorer(PC)/Finder(Mac) window will open, showing the contents of your eReader. Open a second desktop explorer(PC)/Finder(Mac) window,… Read More

Is payment secure?

All payments are made via Paypal. Paypal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). To read more about paypal security, visit PayPal’s FAQ.

What payment methods do you accept

We accept payment via Paypal and Credit Card (via Paypal). If your bank account is linked to your Paypal account, you are able to transfer funds  without a credit card.

How do I get my book onto my Nook

Click the Ebook Format (most e-reader/tablet) link in your receipt email. Locate the file JanelleJourney.epub on your computer. It should be in your Downloads folder unless you chose elsewhere. Turn the Nook on. Connect the Nook to your computer using a USB cable. You should see your Nook appear as a disk drive or folder on your computer.  Drag and drop the ‘.epub’ Ebook file from… Read More

How do I get the book onto my Kindle?

Click the Kindle Format link in your receipt email. Locate the file JanelleJourney.azw3 on your computer. It should be in your Downloads folder unless you chose elsewhere. Turn the Kindle on. Connect the Kindle to your computer using a USB cable. You should see your Kindle appear as a disk drive or folder on your computer.  Drag and drop the ‘.azw3‘ Ebook file from your… Read More